UX DESIGN MANAGER
Solving complex challenges through design
I love a good puzzle, and complex challenges are exactly that. Working closely with clients, I use research to uncover insights that shape thoughtful, human-centered solutions.
CAPABILITIES
A framework for how I work
UX strategy
Setting direction amid ambiguity
Design Leadership
Guiding teams, not just output
User Research
Grounding decisions in behavior
Stakeholder management
Aligning teams around shared evidence
UX Design
Turning research into working flows
SELECTED WORK
Case Studies
Single Client and Case Management System
Client and case management system built on Dynamics 365 that defines user workflows, reduces redundancy, and empowers users to focus on delivering community impact through evidence-based practices.
9000+ daily users
Agent Quoting Portal for Small Business Insurance
Streamlined small business insurance quoting platform that enables independent agents to generate accurate pricing estimates and efficiently guide clients through the underwriting process.
21 state footprint
1000 independent agencies
MY APPROACH
How I actually lead
Form follows function
Before I touch a solution, I want to fully understand the problem and its constraints. Good design respects what’s actually possible, not just what looks good.
Start with evidence
I don’t design from instinct alone. Research grounds every decision I make, so the team is solving the right problem.
Growth, on purpose
I care deeply about the people I lead. Part of my job is making sure they have the resources and support they need to actually grow, not just keep busy.
Always learning
I want to understand how things work: new tools, new technologies, new methods. I bring that curiosity back to my team instead of keeping it to myself.
IMPACT
Career at a glance
6+
Industries designed for
15+
Designers mentored or managed
3
Multi-year engagements